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Frequently Asked Questions
Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required.
Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our "Track Your Order" page. For further assistance, reach out to our support team.
We offer a hassle-free 5-day return window. If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.
Orders can be cancelled within 24 hours of placement. Contact our customer support team or email support@pranacart.com. Once an order is shipped, it cannot be cancelled.